Cookie Policy

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites function properly, to improve your browsing experience, and to provide useful information to website operators. Cookies are not programmes and do not contain viruses or malicious code.

When you visit the indigo pa website, cookies help us remember your preferences, understand how you interact with our pages, and ensure the site works as expected. This page explains the types of cookies we use and gives you the ability to manage your preferences.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the basic functionality of our website. They enable core features such as page navigation, form submission, and your cookie consent preferences. Without these cookies, the website cannot function properly.

Examples include session management cookies and security tokens. Essential cookies do not collect personal information for marketing purposes. These cookies are always active and cannot be disabled.

Analytics Cookies

Analytics cookies help us understand how visitors interact with our website by collecting information about which pages are visited, how long users spend on each page, and how visitors arrive at our site. This data is aggregated and anonymised, meaning it does not personally identify you.

We use this information to improve our website content and structure, ensuring that visitors can find the information they need about our legal services as easily as possible.

Marketing Cookies

Marketing cookies are used to track visitors across websites to allow us to display relevant information about our services. These cookies may be set by third-party advertising platforms that we work with.

If you choose not to enable marketing cookies, you will not receive fewer advertisements overall, but the advertisements you see may be less relevant to your interests.

Preference Cookies

Preference cookies allow our website to remember choices you have made in the past, such as your preferred language or region. These cookies enhance your browsing experience by personalising certain aspects of the site to your needs.

Without preference cookies, the website will still function, but certain personalisation features may not be available.

3. Third-Party Cookies

In addition to our own cookies, we may use cookies set by third-party services that we have integrated into our website. These third parties have their own privacy and cookie policies, and we encourage you to review them.

Third-party services that may place cookies include:

Google Analytics — for website traffic analysis and usage patterns

Google Maps — for displaying our office location on the contact page

Facebook Pixel — for measuring the effectiveness of our outreach, if marketing cookies are enabled

Microsoft Clarity / Bing — for understanding user behaviour and site performance

4. Cookie Duration

Cookies placed on your device have varying durations depending on their purpose:

Session Cookies are temporary and are deleted from your device when you close your browser. These are primarily used for essential functionality like maintaining your session as you navigate between pages.

Persistent Cookies remain on your device for a set period after your browser is closed. Analytics cookies typically persist for up to 24 months, while preference cookies may last up to 12 months. Your cookie consent preferences are stored for 12 months before we ask you to confirm them again.

6. Managing Cookies in Your Browser

In addition to the controls above, you can manage cookies directly through your browser settings. Below are instructions for commonly used browsers. Please note that blocking all cookies may affect how certain websites function.

Google Chrome

Open Chrome and click the three-dot menu in the top-right corner. Select Settings, then Privacy and Security. Click on Cookies and other site data. From here you can block third-party cookies, block all cookies, or clear existing cookies. You can also add specific sites to your allow or block list.

Mozilla Firefox

Open Firefox and click the hamburger menu in the top-right corner. Select Settings, then Privacy & Security. Under Enhanced Tracking Protection, you can choose Standard, Strict, or Custom settings. The Custom option allows you to select which types of cookies to block. You can also manage individual site permissions and clear stored cookies from this section.

Apple Safari

Open Safari and go to Preferences (or Settings on newer versions). Click the Privacy tab. Here you can prevent cross-site tracking and block all cookies. To manage stored cookies, click Manage Website Data to view and remove cookies from specific sites. On iOS, go to Settings, then Safari, and adjust cookie preferences under Privacy & Security.

Microsoft Edge

Open Edge and click the three-dot menu in the top-right corner. Select Settings, then Cookies and site permissions. Click Manage and delete cookies and site data. You can choose to block third-party cookies or all cookies, and you can clear existing cookies. Edge also allows you to add exceptions for specific websites.

Mobile browsers: Most mobile browsers offer similar cookie management options, typically found within the browser's settings or privacy section. Refer to your device manufacturer's support pages for specific instructions.

7. Your Rights

Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have several rights regarding cookies and the data they collect:

Right to withdraw consent: You may change your cookie preferences at any time using the controls in Section 5 above, or by adjusting your browser settings. Withdrawing consent does not affect the lawfulness of processing that occurred before withdrawal.

Right to access information: You may request information about what data has been collected about you through cookies. Contact us at the address below to make such a request.

Impact of disabling cookies: If you choose to disable optional cookies, you will still be able to browse our website and access all essential features. However, some personalisation and analytics features may not function as intended.

Questions or concerns: If you have any questions about our use of cookies or wish to exercise your rights, please contact us at [email protected] or write to us at 20 Jalan Hang Jebat, Level 7, The Weld, 50150 Kuala Lumpur.